PHOENIX PROJECT LA TERMS OF SERVICE

Last Updated: [1/23/2025]

1. Acceptance of Terms

Welcome to Phoenix Project LA (“we,” “us,” or “our”) and our website https://phoenixproject.la (“Site”). By accessing or using our Site and Services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please discontinue use of our Site immediately.

2. Overview of Our Services

Phoenix Project LA facilitates a network of architects, builders, designers, and real estate professionals to provide a streamlined process for individuals affected by fires. While we coordinate and consult, we do not provide legal, insurance, or financial advice. Our role is to simplify and guide, not to guarantee specific outcomes.

3. SMS Notifications & Consent

  1. Opt-In: By providing your mobile phone number and opting in, you consent to receive SMS messages, alerts, and occasional marketing communications from Phoenix Project LA. Message frequency varies.

  2. Opt-Out: You may reply STOP at any time to discontinue receiving SMS communications. For help, reply HELP or contact us at (310) 880-4573. Message & data rates may apply in accordance with your mobile plan.

  3. Disclaimer: While we strive to send timely messages, we are not responsible for carrier delays or message delivery failures.

4. User Responsibilities

  • Accurate Information: You agree to provide accurate and current information when engaging our Services.

  • Lawful Use: You may not use our Site or Services for any illegal or unauthorized purpose.

  • No Unauthorized Access: You shall not attempt to interfere with or compromise our systems or data.

5. Intellectual Property

  1. Ownership: All content, trademarks, graphics, and code are the property of Phoenix Project LA or its licensors.

  2. Limited License: You receive a non-exclusive, non-transferable, revocable license to access and use our Site for personal, non-commercial use.

  3. Restrictions: You may not reproduce, distribute, or create derivative works without our explicit written consent.

6. Disclaimers

  1. No Guarantee of Results: We coordinate services among independent contractors and professionals, and cannot guarantee specific outcomes such as insurance settlements or construction timelines.

  2. “As Is” Basis: Our Site and Services are provided on an “as is” basis. We disclaim any and all warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose.

  3. No Professional Advice: Always seek professional legal, insurance, or financial advice for your specific situation.

7. Limitation of Liability

To the maximum extent allowed by law, Phoenix Project LA, its affiliates, directors, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of our Services, including SMS messages. Our total liability for any claims shall not exceed the amount paid by you to Phoenix Project LA in the preceding six (6) months.

8. Indemnification

You agree to indemnify and hold harmless Phoenix Project LA and its affiliates, officers, directors, employees, or agents from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Site or your violation of these Terms.

9. Termination

We reserve the right to suspend or terminate your access to our Site or Services at any time for any reason, including breach of these Terms. Upon termination, your right to use the Services ends immediately.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Los Angeles County, California.

11. Updates to These Terms

We may modify these Terms at any time. We will indicate the “Last Updated” date above to reflect revisions. Your continued use of our Site or Services after updates constitutes acceptance of the new Terms.

12. Contact Us

If you have questions or need further clarification regarding these Terms, please contact us at:

  • Phone: (310) 880-4573

  • Email: info@phoenixproject.la

  • Address: 80 W. Sierra Madre Blvd #328 Sierra Madre, CA 91021